Staff

Short Pump

Lisa Brock

Lisa is our front desk coordinator and the first to greet you with her contagious smile. She is knowledgeable in all insurances and can help you with your scheduling needs. Lisa is pursuing a nursing degree while she works for RVA Eye Care.

Christine Griffith

Christie has over 10 years of optical experience. She can assist you from making your appointment to helping you find the right pair of glasses. She can also make that very pair of glasses in less than an hour. She maintains our frame selection to be one of the best in the Richmond area.

Jeanne McCarthy

Jeanne is a licensed optician with over 20 years of experience in all areas of eye care. Her specialty is helping patients select eyewear that looks great and lenses that are the best for their prescription, and lifestyle. She can also assist the doctors and the front desk.

Donna Gerndt

Donna is the master of our front desk. She will make your appointment, inform you on your insurance coverage, and answer any questions you may have on almost any aspect of our practice. Donna will always greet you with a smile and impress you with her thoroughness and efficiency.

Michelle Smith

Michelle has been a licensed optician for over 20 years. Her optical knowledge can be used for styling the frame for our patients, to repairing and adjusting even the most banged up pair of glasses. Her friendly demeanor exemplifies our office philosophy.

Glen Allen

Al Smith

Al is a licensed Optician with over 25 years of experience. He has been with our practice since it opened in 2000. Al helps maintain our state of the art Optical Laboratory. An expert in which lens is best for you, he enjoys finding the perfect frame as well.

Paul Jennings

Paul has been a licensed optician since 1979. He is very experienced in problem solving any issues you may with your glasses. He knows what products are best for your prescription, and his knowledge will be of great help with your new glasses.

Hayley Taylor

Hayley joined our practice in May of 2014. She graduated from the University of Mary Washington in 2013. She will welcome you to our practice and help you with any questions you may have about insurance.

Jody Morgan

Jody has been a licensed optician for over 15 years. She enjoys finding the right style frame for your prescription. If you need a adjustment to your fit, she will get your glasses fitting like new.

Kaitlyn Jordan

Kaitlyn joined the RVA Eye Care team in 2017 as a receptionist. Kaitlyn can assist you in making appointments, helping you go through your insurance, help you with contact orders, and give opinions on a new pair of glasses. She is a Varina High School graduate. She has been in the medical field for the past 5 years. Kaitlyn loves animals and spending time with her family and friends.

Libbie

Rian Brusoski

Rian is the newest member of our Libbie family. She graduated from James Madison University in 2011. She has worked in the optical field for over three years and wants to make sure your new glasses reflect your own unique look and personality. In her spare time, she likes to explore Richmond.

April Andersen

April has been with the practice since 2011. As our front desk manager, she schedules appointments and assists you with your insurance benefits. She will do her best to help you get the most out of your insurance benefits. She might be the first one to greet you and the last one to wish you well and thank you on your way out. April loves spending time with her family and has a big heart for homeless animals.

Julie Reed

Julie has over 30 years of optical experience. She knows the styles and looks that people want in the Richmond area. Julie helps hand pick every pair of eyeglasses that is in our optical boutique from great designers; none of which are found at chain stores. She has been with Dr. Rainer since 1999 and enjoys spending time with her family and traveling. She seems to know all the best restaurants in town!

Tracey Felts

Tracey joined our practice in 2015. She may be one of the first people to greet you at our front desk. She enjoys patient pre-testing, including retinal imaging and automated refractions. Tracey helps us stay competitive with the nation’s largest online contact lens seller by monitoring prices and keeping up with the best rebates. She can answer your questions about contacts and help train you if you are a first time wearer.

Katie Brown

Katie is a licensed optician with over ten years of experience. She has been with the practice since 2014. She is knowledgeable on all the latest optical products available. Katie has an eye for helping our patients find the right look in their eyeglasses and making sure they fit and perform properly. She helps keep our optical selection one of the best in Richmond. She prides herself on the quality of work that leaves our office. In her spare time, she enjoys spending time with her niece and nephew, photography and CrossFit.
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